For Kenyan NGOs & Civil Society

    Donor Auditors Want Programme Documentation, Not Excuses

    Datacare Docs gives your NGO version-controlled documents, approval workflows, and a complete audit trail that builds donor confidence, so your next review is a formality, not a crisis.

    KDPA 2019 compliantNairobi-based support teamNGO Coordination Board readyBuilt in Kenya, for Kenya
    Sound familiar?

    These problems are costing your NGO right now

    Every Kenyan NGO we speak to is dealing with at least three of these. If any of them sound familiar, we can fix them in days, not months.

    Your last donor audit found 3 missing grant agreements, shared on WhatsApp and deleted

    Programme reports take a week to compile because files are scattered across different laptops

    Beneficiary data sits in unencrypted Excel files: a clear KDPA 2019 violation

    Field staff share documents via personal email, with no record of who saw what, or when

    Your NGO Coordination Board registration documents are physical copies locked in a cabinet

    Board resolutions and MOU amendments exist in multiple conflicting versions across inboxes

    Each of these is fixable. Talk to our team today →

    What NGOs achieve with Datacare Docs

    < 1 hr
    Grant audit documents ready
    vs. days of scrambling
    100%
    KDPA 2019 compliant
    beneficiary data management
    Zero
    Lost programme documents
    version control for every file
    Same day
    Field reports compiled
    and submitted to donors
    Core capabilities

    Everything your NGO needs to stay audit-ready

    Datacare Docs is purpose-configured for the way Kenyan NGOs actually work, from headquarters in Nairobi to field offices upcountry.

    Grant & Donor Document Management

    Store every grant agreement, MOU, budget revision, and donor report in one version-controlled repository. Nothing gets lost on WhatsApp again.

    • Version history on every document
    • Donor-specific folder permissions
    • Instant search across all grant files

    Beneficiary Data Protection

    KDPA 2019-compliant beneficiary records with role-based access. Know exactly who viewed or edited sensitive community data, and when.

    • Role-based access controls
    • Encrypted at rest and in transit
    • KDPA 2019 data subject rights ready

    Programme Reporting

    Compile narrative and financial reports from a single document repository. No more emailing team members asking for their sections.

    • Report templates for major donors
    • Co-authoring without version conflicts
    • One-click export to PDF or Word

    Field Team Collaboration

    Connect field staff to HQ securely via Microsoft Teams and WhatsApp Business, with document sharing that leaves a proper audit trail.

    • Microsoft Teams for structured comms
    • WhatsApp Business for field updates
    • Mobile-first for low-bandwidth areas

    Board & Governance Documents

    Board resolutions, annual reports, and regulatory filings in one place, with approval workflows that prove due process was followed.

    • Approval workflow with e-signatures
    • NGO Coordination Board filing records
    • Annual return document packages

    Audit Trail & Compliance

    Every document access, edit, and download is logged. Hand donor auditors a full activity report in minutes, not hours.

    • Immutable access logs
    • Exportable audit reports
    • Retention policies per donor requirement
    Primary solution

    Datacare Docs: built for NGO compliance

    Datacare Docs is our document management platform configured specifically for Kenyan civil society organisations. It runs in the cloud, works on any device, and gives your team the structure that donor auditors expect, without the complexity that slows teams down.

    Whether you manage one donor or twenty, Datacare Docs keeps every agreement, report, and board resolution in one version-controlled, access-controlled place. Your M-Pesa payment receipts, field photos, and budget revisions live alongside your narrative reports, searchable in seconds.

    Version-controlled grant files
    Every edit is tracked. Revert to any version. Know who changed what and when.
    Granular user permissions
    Programme officers see their project files. Finance sees budgets. Donors see only what you share.
    Approval workflows
    Documents move from draft to reviewed to approved with a digital signature trail, with no chasing emails.
    Automatic cloud backup
    Stored on our infrastructure in Kenya and encrypted, so nothing is lost with a lost or stolen laptop.
    Works on mobile
    Field staff in Turkana or Kisumu upload reports from their phones. No special hardware required.
    Supporting solutions

    A complete technology stack for your NGO

    Datacare Docs is the foundation. These tools complete the picture, from field communications to disaster recovery.

    Field communications

    WhatsApp Business Platform

    Your field teams already use WhatsApp. The WhatsApp Business Platform turns it into a structured communication channel, with message logs, broadcast lists for beneficiary updates, and integration into your document workflow.

    • Beneficiary update broadcasts
    • Field-to-HQ escalation workflows
    • Message history retained for compliance
    Nonprofit pricing available

    Microsoft 365 for NGOs

    Eligible Kenyan NGOs can access Microsoft 365 at nonprofit pricing, sometimes free. Includes Teams for internal collaboration, Exchange email, and SharePoint as an additional document layer. We handle the eligibility application.

    • Teams for virtual programme meetings
    • Professional email on your domain
    • Nonprofit grant pricing eligibility
    Data resilience

    Cloud Backup & Recovery

    A power surge in Nairobi or a stolen laptop should not wipe out years of programme data. SimbaBackup copies it off-site every night, encrypted with a key only you hold.

    • Nightly, automatic and off-site
    • We are told the morning a backup stops, and we call you
    • A restore tested in front of you at setup
    KDPA 2019

    The Kenya Data Protection Act 2019 applies to your NGO

    If your organisation collects, stores, or processes personal data about beneficiaries, volunteers, or staff, KDPA 2019 applies to you, regardless of whether you are a local NGO or an INGO. Fines for non-compliance can reach KES 5 million or three years in prison for a data controller. Datacare Docs is configured to help you meet your obligations, from consent management to data breach response.

    Role-based access: only authorised staff view beneficiary data
    Encryption at rest and in transit for all personal data
    Data retention policies aligned with KDPA 2019 requirements
    Breach notification workflow built into the platform
    Data Processing Impact Assessment (DPIA) documentation support
    Pricing

    What does it actually cost?

    Datacare Docs pricing is in KES, with no surprise USD conversions. Most small NGOs start from KES 15,000/month for up to 10 users. Compare that to the cost of one failed donor audit, one KDPA 2019 fine, or one week of staff time rebuilding lost documents.

    Starter
    KES 15,000/month
    Up to 10 users

    For small NGOs and CBOs starting out with structured document management.

    • Datacare Docs core platform
    • 100 GB secure storage
    • Basic approval workflows
    • Email support
    Most Popular
    Growth
    KES 35,000/month
    Up to 30 users

    For NGOs with multiple programmes, donors, and field offices.

    • Everything in Starter
    • 500 GB secure storage
    • Advanced workflows & audit trail
    • WhatsApp Business integration
    • Priority phone support
    Enterprise
    Custom
    Unlimited users

    For INGOs and large federations needing multi-office, multi-country setup.

    • Everything in Growth
    • Unlimited storage
    • Microsoft 365 integration
    • Custom KDPA compliance report
    • Dedicated account manager

    All prices in KES. M-Pesa payments accepted. Annual plans available at a discount. Not sure which plan? Call us on 0784 155 752.

    Free 30-minute demo

    Book a 30-minute demo and we'll show you how to pass your next donor audit with confidence

    Our Nairobi-based team will walk you through exactly how Datacare Docs works for an NGO like yours: live, no slides, no fluff. You'll leave knowing whether it's the right fit.

    No commitment requiredM-Pesa payments acceptedSetup in 48 hoursNairobi-based support