Your own hosting business with M-Pesa billing, on servers someone else watches at night.
The technical work is rarely the problem. The running of it is.
Billing software built for card payments, with M-Pesa added on afterwards.
Renewals chased by hand, and services left running after the invoice lapsed.
Nobody watching the servers at 2am except the person who also does sales.
Support scattered across personal phones, with no record of who said what.
Leads that came in on a Tuesday and were never called back.
Use the platform, the servers, or both.